TourView: stop compiling, start deciding
Running a tour business generates a lot of data, and compiling it into a picture takes hours. TourView connects your bookings, departures, agents and quotes, turns them into the few signals that matter, and brings one commercial decision into focus, with the evidence behind it.
Running a tour business generates a lot of data.
Bookings, departures, agents, suppliers, quotes. It's all in your reservation system.
Hours of work. Before a single decision.
Export the bookings. Clean the CSVs. Sort, pivot, cross-check the agents, rebuild the totals, compile the report. Every week, before anyone can decide anything.
0h 00m in spreadsheets · 0 decisions made
The data is there. The answer is buried.
Thousands of rows across a dozen exports. The signal is in there, if anyone had the time to find it.
TourView makes sense of it.
Bookings, cancellations, agents, tours and destinations, analysed together and measured against your own history. Every exception flagged, every sync.
See what changed. See what matters. See where to act.
Pace, quotes, fill and agent momentum, read against your own multi-year baseline. Not a dashboard to interpret: the analysis is already done.
Not another report. Clear instructions.
Decisions worked out from your own data: which departures to consolidate, which agents to call, which quotes to chase first, and what each one is worth.
Every recommendation has evidence behind it.
Drill from the decision back to the bookings, agents and departures that produced it.
Stop compiling. Start deciding.
TourView turns your booking data into clear, revenue-impacting priorities, so your team can spend less time building reports and more time steering the business.
The intelligence layer for your booking data
TourView reads from the reservations system you already run and turns your bookings into decisions: which agents are slipping, where the month lands, who to call today. Every finding opens into the exact bookings behind it.
Behind every decision
Four engines behind every decision
An analyst that re-reads every booking after every sync. Rules find what would otherwise go unnoticed, projections read each month off your own history, and a ledger keeps score of what every finding was worth. Every number is computed; every claim opens into the bookings behind it.
The action queue
Five decisions, ranked by money
Every morning opens with the actions worth taking: call this agent, chase these quotes, protect that month. Each one carries the value at stake. Direction before description.
Early warning
Sees the slide before you feel it
An agent's booking rhythm stretching, months before the silence. A travel month running behind its own multi-year pace, with the lapsed producers named. Guests statistically due to rebook with nothing on the books. Every finding is a call list, not a chart.
Guests and CRM
14 households are statistically due to rebook, nothing on the books
Learned from your guests’ actual return rhythm, not an industry average. Ranked by proven value.
Projections
Projections from your own curves
Each month's booked-so-far, read off its historical fill trajectory: where it lands if pickup follows your usual curve. Learned from years of your data, disclosed as a projection, never dressed up as a fact.
Booked so far
R3.2m
Curve position
71% of typical
Projected finish
R4.5m
The ledger
Every insight is a bet. Your data settles it.
Findings are tracked sync after sync: surfaced, actioned, won or lost. Resolution is decided by your booking data, never by anyone's say-so. Your team just works; the next sync sees the quote confirm and settles the bet. In a quarter, this page is the ROI conversation.
Value surfaced
R17.3m
Recovered after flag
R860k
Still open
22 findings
Trust is the feature: every finding shows the rule that produced it in plain language, and opens into a generated report of the exact bookings behind the claim. The words are written for you. The numbers are computed, always.
The working screens
One screen for everything your ops team hunts for
Under the intelligence layer, the working screens read live from the system you already run. Nothing to maintain, nothing to reconcile.
Departures
Departure intelligence
Fill rates, manifests and leg-by-leg allocation for every departure, ranked by which ones need attention rather than by tour code.
Cape Town to Vic Falls
ATCV · 12 Oct
Kruger and Kalahari
ATKK · 19 Oct
Maun to Nairobi
ATMVN · 26 Oct
Etosha, Windhoek, Vic Falls
ATEWV · 02 Nov
Board Pack
The monthly board deck, in one click
Two periods against prior year, rolling and like-for-like, with the read written beside every table. The deck your EXCO already expects, without the week of spreadsheet work.
| Metric | P1 | P2 | PY | LFL |
|---|---|---|---|---|
| Pax | 2,693 | 1,908 | 2,076 | -8% |
| Revenue | R119.9m | R86.7m | R93.9m | -8% |
| RevPAX | R44,523 | R45,454 | R45,211 | +1% |
Bookings
Booking explorer
Every booking and service line, searchable and filterable, with the status detail otherwise scattered across screens.
Consultants
Consultant performance
Conversion rates and booking value by consultant. The tour financial summary, alive and always current.
CRM
Agents and guests
Agent production and rhythm beside de-duplicated guest histories, built straight from your pax data. Slipping agents and win-back guests are named, not charted.
Report library
The reports your departments already ask for
One-click documents for Reservations, Sales and Management: compiled from live data, each section with its read beside the evidence, and a CSV where you need the rows.
Reservations
- Confirmations in a period
- Pax list per core departure
- Passenger data gaps
Sales
- Weekly bookings tracker
- Who is up, who is down
- Lead time
Management
- Tour performance
- Tour update: bookings per tour
How it works
Live in an afternoon, not a quarter
STEP 01
Connect
Live via API where your system offers one (Tourplan hostConnect today), or a scheduled booking export from anything that can produce one. We map your fields once at onboarding.
STEP 02
See
Bookings, departures, agents and passengers appear as they already exist in your system. No migration, no data entry, no training week.
STEP 03
Act
Open each morning to a ranked action queue, the five decisions worth money today, plus the departures board, the reports and the board pack, every one backed by live numbers.
Read-only by design
TourView never writes back. Not a field, not a status, ever.
Your reservations system stays the system of record
Your team keeps working where they always have. TourView is the lens, not the ledger.
Always current
Data refreshes on a schedule you control. No stale spreadsheets.
Integration
Works with the system you already run
TourView is built on how tour operators actually work: booking statuses, tour codes, service lines, allocations. Not a generic BI tool with custom fields bolted on. It connects live where your system has an API (Tourplan hostConnect today), and reads a scheduled booking export from everything else. Either way, it knows what an RQ line inside 30 days of travel means, and tells you.
<Request>
<GetBookingRequest>
<AgentID>demo</AgentID>
<BookingId>24118</BookingId>
</GetBookingRequest>
</Request>TourView reads it as
FAQ
Questions operators actually ask
See your business the way you’ve always wanted to
Tell us a bit about your operation and we’ll walk you through TourView on numbers like yours, then get you connected to your own.
Read-only · No migration · Works with your existing reservations system